REVGEN BY ORYX
Your Revenue Team. Built Into Oryx.
Experienced dental billing professionals who work inside your practice’s own system, on your claims, with full visibility for you at every step.
Not software. People, working in your software.
What Is RevGen by Oryx?
For practices evaluating dental billing services or considering outsourcing dental RCM, RevGen works differently. Unlike most dental billing companies, RevGen operates directly inside your Oryx platform, using the same patient data and workflows your front desk already sees. Your billing operation stays where it always has been. What changes is who manages it.
Some Work Can’t Be Automated
Oryx automates the repetitive parts of billing. But automation can’t call an insurance company, appeal a denial, or cover a billing coordinator who just gave notice.
Would your billing continue uninterrupted if:
Your Office Manager
Just Resigned
One person often holds every payer login, every appeal in progress, and every workaround. None of it is written down.
Someone Went on
Maternity Leave
Twelve planned weeks away still leaves twelve weeks of claims, appeals, and follow-up with no owner.
A Billing
Coordinator Retired
Years of payer-specific knowledge leaves with them. Hiring and training a replacement takes months.
Your Practice
Doubled in Size
Twice the claim volume does not create twice the billing hours. The backlog builds quietly.
What RevGen Handles For You
Insurance Billing Services
Claim submission and rejection management
Insurance payment posting and adjustments
Insurance aging follow-up with documented history
Appeals and denial management
Troubleshooting insurance verification
Collections reporting and performance visibility
Patient Billing Services
Electronic and mailed patient statements
Custom billing cadence and follow-up workflows
Patient balance reminders by email and text
Secure payment links and collection support
Account documentation and reporting
Recommendations on aging balances
Also included: account audits, workflow optimization, and dedicated billing specialists. We meet weekly during onboarding and monthly from there.
CUSTOMER INSIGHTS
Why Dentists Choose Oryx For Billing
One of the best decisions you can make for your practice is to use the Oryx RCM services for claim billing and collection.
Dr. Lara Saleh, Dr. Toothfairy Pediatric Dentistry
How A Claim Gets Worked Inside Oryx
Most billing services describe outcomes. Here’s the actual process, running inside your own Oryx instance on the same data your team sees.
Clean Submission
Procedures are verified against progress notes to confirm the right tooth, surfaces, and codes are attached, with supporting evidence: pre-operative radiographs, intraoral photos, perio charts, narratives. We provide a guide of recommended evidence by procedure.
Errors Corrected, Resolved, And Prevented
Errors get worked as they surface. When one traces back to bad subscriber information, we go back to your team so the right details get captured up front instead of causing the same denial next month. Where a claim was billed incorrectly, a corrected claim goes out.
Rejections And Information Requests
Scan over what the payer asked for and we handle the response. Every rejection and denial gets reviewed for whether it can be appealed.
Up To Three Appeals
Where a claim is appealable and additional information exists, we appeal up to three times. When the payer states a final decision, or there's nothing further to submit, the appeal process is complete.
All Open Claims, Not Just Recent Ones
Every claim on your Outstanding Claims report is in scope, however long it has been sitting. We don't set a cutoff on how far back we research, and we don't wait for a claim to age before working it. Status notes go on the claim line with the date it was last touched, so you can see the history without asking.
Accurate Payment Posting
Payments post to reflect the EOB, with a note recording where the EOB lives: scan date, page number, or document title for bulk EFTs.
Patient Balances Flagged
Accounts with a patient balance get a "Ready for Statement" flag so your team can send statements and handle professional courtesies.
Where Most Of Our Offices Landed Last Month
More than three quarters of practices using RevGen cleared a 95% collection ratio last month. Six long-term clients cut their outstanding AR by more than 20% in the same period. These aren't projections, they're what happened.
THE TEAM
Who’s Actually Working Your Accounts
Your team leads are based in the United States and have worked in practices themselves, as office managers, admin team members, or career dental billers. They know Oryx, and they know the situations your office actually runs into.
No entry-level hires. Most of the team has more than eight years in US dental billing, and that’s written into the job description.
Nothing leaves your system. Patient records stay in your Oryx instance, under the same HIPAA safeguards you already operate under. There’s no outside system for data to move to.
How We Work Together: A Few Simple Habits
STEP 1
Claims Go Out As
Notes Get Finished
The sooner progress notes are complete, the sooner we can submit.
STEP 2
Scans Come Through
With Deposit Slips
That's what lets us post payments accurately against the right accounts.
STEP 3
We Work In Your
Payer Portals
You give us access, and we'll help set up any additional logins where dual authentication is required.
STEP 4
We Check In
Regularly
A standing conversation to review the communication log and anything pending.
Straightforward Pricing
Insurance Billing
Claims, follow-up, appeals, and payment posting
From $1,500/mo
Under $40,000 in monthly insurance collections. Above that, a percentage of collections.
Patient Billing
Statements, reminders, and collection support
Tiered
Based on monthly patient collections.
One-Time Cleanup
Balances migrated from a previous system
Scoped per project
Priced on what needs cleaning up and how far back it goes. Small projects and large backlogs are quoted differently.
Month to month · Cancel with 30 days notice · Billed in arrears · Fees are per location
We’re paid after you collect, on the prior month’s numbers. If collections are down, so is our fee.
Focus On Dentistry.
We’ll Handle The Revenue
Automation removes the repetitive work. RevGen covers the rest.